Last Updated: February 11, 2026
By accessing or using any Extreme Media website, software, or services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.
Extreme Media ("we," "us," or "our") operates the website extreme-media.co.uk and develops software products including Video Redactor, OT Snow, Tide LE, and other applications.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use our software products.
Perpetual Licenses: For Video Redactor and other desktop applications, licenses are perpetual (lifetime) and tied to the purchaser. One license permits installation on devices under your control for your personal or business use.
Free Software: Garmin Connect IQ applications (OT Snow, Tide LE) and free tiers of other products are provided "as-is" without warranty.
You may not:
Beta versions of our software are provided for testing purposes only. Beta software may contain bugs, may not function as intended, and may result in data loss. You use beta software at your own risk. Beta pricing and features are subject to change before official release.
Prices for our paid software are listed on our website and are subject to change. Beta testers receive discounted pricing locked in for their lifetime license. We reserve the right to modify pricing at any time, but price changes will not affect existing license holders.
Payments are processed through third-party payment processors. We do not store your payment information. You agree to provide accurate and complete payment information.
Given the nature of software and our free trial tiers, all sales are generally final. Refunds may be granted at our sole discretion within 14 days of purchase if:
Refunds are not provided for:
You are solely responsible for ensuring your use of our software complies with all applicable laws and regulations, including but not limited to:
Important: Video Redactor is designed to assist with GDPR and privacy compliance, but using the software does not guarantee compliance. You are responsible for:
The software is a tool to assist your compliance efforts; you remain legally responsible for compliance.
Our desktop software (including Video Redactor) processes data entirely on your local machine. We do not collect, access, or process your video files, projects, or redacted content. You retain full control and responsibility for all data processed through our software.
All rights, title, and interest in and to the Services, including all software, code, designs, trademarks, logos, and content, are and will remain the exclusive property of Extreme Media. These Terms do not grant you any rights to our intellectual property except for the limited license to use the software as described.
You retain all rights to any content you create, process, or modify using our software (such as redacted videos). We do not claim any ownership rights to your content. Our desktop applications do not upload or transmit your content to our servers.
We may release updates, patches, and new versions of our software. Updates may add features, fix bugs, or improve performance. We are not obligated to provide updates, but may do so at our discretion. Major version updates may be provided free or may require additional payment.
Beta testers receive priority support during the beta period. Standard support is provided via email at [email protected]. We aim to respond to support requests within reasonable timeframes but do not guarantee specific response times.
We reserve the right to discontinue support for older versions of software or specific products with reasonable notice.
THE SERVICES ARE PROVIDED "AS-IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXTREME MEDIA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN AN ACTION IN CONTRACT, TORT, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES.
Our total liability to you for any claims arising from these Terms or your use of the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or £100, whichever is greater.
You are responsible for maintaining backups of your data. We are not liable for any data loss, corruption, or damage resulting from use of our software. Always maintain original copies of files before processing them with our software.
Our Garmin applications (OT Snow, Tide LE) are distributed through Garmin's Connect IQ platform and are subject to Garmin's terms of service. We are not responsible for Garmin's platform availability or functionality.
Some of our applications retrieve data from third-party sources (weather services, tide information, etc.). We do not guarantee the accuracy, completeness, or availability of third-party data. We are not liable for errors in third-party data.
Our website uses Google Analytics to understand website usage. By using our website, you consent to Google's data collection as described in our Privacy Policy.
You may stop using the Services at any time. Uninstalling our software terminates your use but does not terminate the license agreement or entitle you to a refund.
We may suspend or terminate your access to the Services if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. Termination does not entitle you to a refund except as described in Section 3.3.
Upon termination, you must cease all use of the Services and destroy all copies of our software in your possession. Sections that by their nature should survive termination (including disclaimers, limitations of liability, and intellectual property provisions) will survive.
Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.
We may update these Terms from time to time. We will notify users of material changes by updating the "Last Updated" date and, where appropriate, by email or in-app notification. Your continued use of the Services after changes take effect constitutes acceptance of the modified Terms.
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the Services shall be resolved in the courts of England and Wales. You agree to submit to the exclusive jurisdiction of these courts.
Before initiating legal proceedings, we encourage you to contact us at [email protected] to attempt to resolve the dispute informally.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Extreme Media regarding the Services and supersede any prior agreements.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms or your license without our written consent. We may assign our rights and obligations without restriction.
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control.
If you have questions about these Terms, please contact us:
Extreme Media
Email: [email protected]
Website: extreme-media.co.uk